Kangwa Nkonge

1. To assist students in locating and using library resources and to assist teachers with materials needed to enrich their classroom instructions.
2. To teach pupils about library practices via individual and group instruction.
3. To maintained equipment in good working order for school wide use.
4. To check in, check out and renew library materials.
5. To drive the expansion of the library collection and programs, responding to students and faculty needs to maintain satisfaction.
6. To receive and process new acquisitions for the library each term.
7. To responded to reference calls daily, and helping patrons with specific information needs
8. To repair and replace damaged items in order to maintain continuity of service.

1. To handle check ins and check outs procedures for books and other materials at circulation desk.
2. To collect and process fines on overdue library materials.
3. To assist patrons with library computers and provided information on logging onto internet connected devices.
4. To answer questions from patrons, and assist in finding desired materials.
5. To placed returned books on proper circulation shelf locations
6. To maintain up to date knowledge on references, card catalogues and automated information systems, enabling patron education.
7. To educate patrons on reference sources, card catalogues, automated information systems, and maintaining exceptional customer service
8. To monitor visitors at front desk, and maintain secure environment for patrons and other staff

1. To research and update all required materials needed for the firm and partners
2. To carried out day to day duties accurately and efficiently
3. To ensure quality control for cataloguing, classification and other aspects of service provision
4. To oversee the monitoring and evaluation (M&E) of services
5. To marketing the resource center
6. To attend to email enquiries

1. To analyse departmental documents for appropriate distribution and filing
2. Shelving all the recourse center materials including the newspapers
3. To maintain the enquiry log
4. Issuing and returning video loans, including completion of the loan forms.
5. Providing support for using the photocopier, binding machine, laminator and printer as needed.
6. Inputting Resource Centre monitoring data into the computerised monitoring and evaluation (M&E) system on a weekly basis
7. Writing abstracts for materials for addition to the Resource Centre data base
8. Cataloguing, classifying and enter materials in the Resource Centre data base.
9. Attending to users – registration assistance with enquiries etc
10. Providing support in completing order forms and chasing outstanding orders as required
11. Moderating the National eForum
12. To coordinate exhibitions of the Resource Centre